How We Handle Your Data

When you pilot with Helmsted, your client data stays protected. Independent RIAs trust us with their most sensitive information. Here's what we've built to make sure that trust is earned.

01

Pressure-Tested on Our Own Data First

Before onboarding a single outside user, we ran our own client data through the system. We weren't going to ask you to trust something we hadn't thoroughly validated ourselves.

02

Zero Data Retention with Our Model Provider

We hold a Zero Data Retention agreement with the frontier AI model provider that powers Helmsted. Your data is processed in memory and immediately discarded — never stored, never used for model training. What goes in stays private, period.

03

Task-Scoped, Need-to-Know Data Access

When the AI analyzes a client's situation, only the fields relevant to that specific task are assembled and sent. Sensitive identifiers are masked at the application layer before anything reaches the model.

04

Every AI Action Is Logged and Traceable

Every generation event is recorded with inputs, model version, and timestamp. If an output is ever questioned, we can show exactly what produced it.

05

AI Outputs Tracked as Client Communications

Every document the platform generates is logged with a delivery timestamp and flagged as AI-generated. If an advisor edits before sending, that change history is preserved as well.

06

Built for Regulatory Scrutiny from Day One

Audit trails, file integrity checks, and retention policies are in place so your compliance team, and, if it ever comes to it, an examiner, can follow every step from data upload to client delivery.

We're building toward a future where your conversations are the workflow, eliminating redundant data entry and the need to jump between tools. Just seamless, natural delivery of your advice, so you can focus on what matters most: relationships.

Zero Data Retention
SOC 2 Aligned Architecture
No Model Training on Your Data

Your independence is worth protecting, so is your clients' data. We're happy to walk through any of this in detail before you get started.

Schedule a walkthrough